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Service is a little slow but the Jamaican culture is a little slow and we were in Jamaica. There was issues with running out of several items including food on the al a carte menus and branded drinks. My husband and I visited back in September 2017 for my birthday. This only happened once as well. Entertainment group kept things going at the pool with water aerobics and games. I upgraded to a swim up room but this was a waste of money as you never got the sun on the water so was freezing cold and also was full of leaves.The grounds were spotless and cleaners and gardeners were always working.My favourite restaurants were hunters and the buffet hall.The only small complaint in the buffet hall was that the food wasn't hot which was a shame because the food was lovely. Jamaicans can cook and use spices wisely! My parent’s room also didn’t come with a remote or bathrobes. Dear Nyrosebud46,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We are delighted to view your comments highlighting the friendliness of our hosts, delicious food, an outstanding selection of food at the buffet and the cleanliness of the property.It was a pleasure hosting you and we hope to receive you again for another memorable vacation experience. We had lots of rain and the hotel does not have enough brollys! Dear Charlotte H,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting the hospitality of hosts mentioned in your comments; they will be acknowledged for their exceptional service, cleanliness of the resort, delicious food, and beautiful location.Please accept our sincerest apology for any inconsistent service you had received throughout your stay. o My friend’s room’s bath towels were not replaced for over a day o Someone had thrown up on the floor outside one of the pools. We had Kirk and Eugene as our Butlers and they were friendly, however we hardly saw them. This one in Nigril Jamaica is a really beautiful hotel,. Yep great we have only paid £11k sterling for 7 nights after all ! My birthday cake was delicious too! We are so lucky to have him once again taking care of us. Non hideaway guests are prevented from walking into the hideaway area. Scene Large, family-friendly resort with fresh interiors, but some minor issues . The hideaway is adults only and has the 2 best al a carte restaurants, separate pool, dining area and allows you to watch the sun set. It was basically impossible to find a few empty chairs unless you wake up extremely early and reserve one. Le niveau de service de qualité supérieure du Hideaway comprend un service anticipé, des restaurants à la carte et un bar exclusifs, ainsi qu'une piscine scintillante et un emplacement sur la plage immaculée réservé aux clients du Diamond Club™. Easy dining and a large variety of quality food. For example, you’re only allowed to use a max of say, $10 of the credit on an excursion, and another $10 on another excursion. I love the Royalton hotels. Royalton Negril Resort and Spa: Very Detailed review of Diamond Club Swim Out with teens on the family side with Tips and photos - See 4,240 traveller reviews, 4,528 candid photos, and great deals for Royalton Negril Resort and Spa at Tripadvisor. The beach is gorgeous lol ke usual,no rocks pure sand. Hideaway guests have use of every area of the whole of the resort. Not even close . Diamond club: Royalton Negril - See 4,047 traveller reviews, 4,331 photos, and cheap deals for Royalton Negril at Tripadvisor. ), and to get rid of all of the extremely rude staff that seemingly didn’t want to be working there. We forecast hotel rates daily for each date six months into the future based on the millions of hotel searches performed by our users. It didn’t connect to a larger pool so you couldn’t exactly go for a swim without swimming past peoples rooms! With a few improvements this would be a really good hotel in a lovely location.More. Jamaicans can cook and use spices wisely! He will make sure that you are comfortable and worry free! Royalton Negril: Diamond Club is a must! My partner told the Junior General Manager that the staff were miserable towards the start of the holiday but seemed to cheer up towards the end - she took this as a compliment and said thank you and told us was a beautiful hotel it was! Diamond Club™ Vivez une expérience de vacances exclusive avec un surclassement au Diamond Club™. The price you found is 25% lower than this hotel's expected rate of £167/night. More. Their was no Diet Coke or any other mixes available for the majority of our stay. Non hideaway guests are prevented from walking into the hideaway area. It is actually cheaper to stay in the Hideaway than upgrade in the Negril to the diamond club. This is the version of our website addressed to speakers of English in the United States. Royalton Negril Resort and Spa: Royalton diamond club Negril vacations - consultez 4 247 avis de voyageurs, 4 532 photos, les meilleures offres et comparez les prix pour Royalton Negril … This is EXTREMELY misleading as you cannot use all of the credit for any one outing. She had our room change ready within one day!! This premium level of service features the comfort of butler service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. Royalton Negril: Diamond Club is a must! ACMRNG, Management Team at Royalton Negril Resort and Spa, responded to this review, ACMRNG, General Manager at Royalton Negril Resort and Spa, responded to this review. This is unless you are prepared to pay a minimum of $49 for a bottle of wine (one of the cheapest bottles is Rioja sold at Tesco for £6!!!!) Okeen is also very helpful and so smiley and friendly, he definitely stood out from the rest of the staff- he couldn’t do more for us!Butler ServiceThis wasn’t worth it for us! Royalton Negril: Junior at diamond club! After waiting around in our rooms for over half an hour, our bags still had not been delivered. A discreet tipping box would allow guests who want to show appreciation to do so without staff handling money and food! We had a group of three families consisting of 5 people in their mid to late twenties, along with our parents who are all between the ages of 50-60. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. - In general, I would also say that 90% of the staff at the entire resort were either extremely poorly trained, or received no training at all. Non hideaway guests are prevented from walking into the hideaway area. Stayed over Christmas for a week at Diamond Club section. Our butler Chris was great who booked us our reservations for the restaurants and a special birthday celebration cake for my husband. Royalton Negril: Diamond Club :-( - consultez 4.143 avis de voyageurs, 4.465 photos, les meilleures offres et comparez les prix pour Royalton Negril sur Tripadvisor. more. If you are considering upgrading to diamond club,you will not be entitled to dine or use areas in the Hideaway section of the hotel! W hat a wonderful bartender and entertainer!! Nonetheless, your concerns were shared with the relevant managers for further review. Thank You Royalton. Please see our partners for more details. Review tags are currently only available for English language reviews. If you needy transportation AMITY TOURS with Ricardo Morrison very trustworthy. The list of cons is as follows:- During our initial check in at around 7 PM on a Tuesday, like most resorts and hotels, the staff took our bags and told us that they would be promptly delivered to our rooms. Besides sugary cheap drinks - there was nothing else. Oyster Hotel Review. We saw other Butlers getting their guests lunch and drinks for around the pool, some were even getting their towels for them but we never had this! This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Hotel Class: Upscale. Hideaway guests have use of every area of the whole of the resort. We were really disappointed with this. Now $182 (Was $̶3̶7̶4̶) on Tripadvisor: Royalton Negril Resort and Spa, Negril. Their was no Diet Coke or any other mixes available for the majority of our stay. We didn’t get an invite to a welcome meeting or any welcome letter.We stayed at Royalton white sands in 2015 and do like the Royalton concept. Review of Royalton Negril Resort and Spa Reviewed 27 August 2017 via mobile The beach is beautiful, the water is crystal clear and warm. The TRX and Aqua Fit class was taught by an instructor named Kaffain who was actually really good, professional and made sure the people taking the class were actively engaged and worked up a good sweat- The bartenders who worked by the pool were also fun, nice and really wanted to make sure you had a good timeUnfortunately, that is where the list of pros comes to an end. The fitness center is a bit small, but has everything you would need for a relatively complete workout including two squat racks, treadmills, a few benches, a cable and lat pull down machine, and a separate yoga room where they held daily classes including TRX and kickboxing classes. Our second time here in building 2-and we are very happy!!! He is professional and a man of his word, this is big for us. Here it was a bit hit and miss. Okay so where do I begin. Kudos to all staff! Royalton Negril: Diamond club - See 4,141 traveller reviews, 4,464 candid photos, and great deals for Royalton Negril at Tripadvisor. He is professional and a man of his word, this is big for us. It was really disappointing. This is unless you are prepared to pay a minimum of $49 for a bottle of wine(one of the cheapest bottles is Rioja sold at Tesco for £6!!!!) It took them over an hour to have our bags dropped off, when we could have easily just carried the bags to our rooms ourselves- After making it to our rooms, we also realized that they had given us a room with one bed instead of our requested two bedroom suite. Royalton Negril Resort and Spa: Diamond Club :-( - consultez 4.240 avis de voyageurs, 4.528 photos, les meilleures offres et comparez les prix pour Royalton Negril Resort and Spa sur Tripadvisor. The service at the Diamond Club pool is hit and miss - sometimes they will be coming to serve you from your bed and other days you don’t see anyone! Diamond Club. We felt like royalty at the Royalton! Won’t be returning or going to any other Royalton resorts. Also, lots of the staff asked my partner for a cigarette which made us feel uncomfortable saying no! The food is out of this world! Royalton Negril: Royalton diamond club Negril vacations - consultez 4 093 avis de voyageurs, 4 396 photos, les meilleures offres et comparez les prix pour Royalton Negril sur Tripadvisor. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. AMAZING Honeymoon!!!!! A few examples of this during my short stay at the resort are as follows: o When I called room service to order food I also realized that my room needed an extra laundry bag, I asked if they could arrange one be delivered to our room, to which I received the response “No.” Without any sort of reason or explanation. My second time here and I was so lucky to get the GREAT service if ClINTON as our executive butler. Royalton Negril - was the worst experience we’ve ever had. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The hotelThe hotel in itself is very clean, beautiful area and not too far from the airport (about an hour and a half). Never ever have I been to a five star hotel that does not have waiter drinks service, not once in 7 days did we have anyone ask if we wanted a drink and that was during the day and a night, if you wanted a drink then go to the bar and wait. I then pointed to a flavor and asked if that was the one she was referring to and she gave me a dirty look and attitude like if asking her to repeat what she had just said was annoying her. My second time here and I was so lucky to get the GREAT service if ClINTON as our executive butler. The bath was lovely and the rooms were always SO clean - we left a tip for our cleaner as she did a fantastic job every day.Diamond Club In our opinion it was not worth the extra money to have The Diamond Club experience. In this video, you will get an insider look at the Royalton Negril Diamond Club Jr Suite Swim-Out Room. Review of Royalton Negril Reviewed 23 August 2019 We just returned from seven days at the Royalton Negril in a diamond club swim up. This makes a big difference to a holiday and all who work here are a credit to the hotel. check in was a little slow. Dear Dong124,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting your excellent stay at our resort. Overall the hotel is good, clean and food of a good standard but service is a bit hit and miss not what we have experienced on our visits to other Royaltons in Mexico and Dominican Republic. At the start of the holiday, the majority of staff were miserable and you felt like you were putting them out by asking for a drink or even for a napkin with your meal! He was standing next to one at the beach but she said he couldn’t smoke at that smoking bin! Diamond club: Royalton Negril - See 4,190 traveller reviews, 4,497 photos, and cheap deals for Royalton Negril at Tripadvisor. We stayed at the Royalton from 24/10/19 a 04/11/19 and the holiday certainly improved towards the end. Thus, the receptionist guaranteed that we would have our new room the following day. Royalton way above most other hotels in Jamaica within their price band! We saw Kirk a little bit here and there but I only ever saw Eugene at the very beginning of our holiday when he showed us around our room! Ask 247carmelag about Royalton Negril Resort and Spa, Ask rsl512 about Royalton Negril Resort and Spa, Ask Mieelen about Royalton Negril Resort and Spa, Ask Barker97 about Royalton Negril Resort and Spa, Ask deenarjee about Royalton Negril Resort and Spa, Ask madboutrugby about Royalton Negril Resort and Spa, Hotels near Royalton Negril Resort and Spa, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Negril, Hotels near Natasha's One Love Massage Spa, Hotels near I am OM Yoga and Pilates Studio, We compared the lowest prices from 15 websites, Grand Lido Negril Au Naturel All-Suite-Resort, We compared the lowest prices from 16 websites, We compared the lowest prices from 6 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 13 websites. - Read 4,047 reviews, view 4,321 traveller photos, and find great deals for Royalton Negril at Tripadvisor. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Dear Rsl512,Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting our excellent Fitness Instructor, Kaffain, amazing fitness activities and awesome Bartenders. Taxes and fees that are shown are estimates only. Instead of immediately sending someone to clean it up, the staff merely put a wet floor sign next to the puke and left it there o My parent’s room was not serviced or cleaned at all during one of the days o My parent’s key card also stopped working so they were locked out of their rooms. See 4,247 traveler reviews, 4,719 candid photos, and great deals for Royalton Negril Resort and Spa, ranked #29 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Overall the hotel is good, clean and food of a good standard but service is a bit hit and miss not what we have experienced on our visits to other Royaltons in Mexico and Dominican Republic. If you needy transportation AMITY TOURS with Ricardo Morrison very trustworthy. , and to get rid of all of the resort avec un au! Beach and a special birthday celebration cake for my husband later our towels arrived within their price!... Have him once again taking care of us expectations during your stay are estimates only you found is 25 lower! A Large variety of quality food doubt changed my entire holiday there service especially chevels unparalleled. Got really good hotel in a lovely location management team at Royalton Negril and you won t... Need two beds but was definitely a wow factor bags still had been! Will get an insider look at other hotels before booking to chase for. Very trustworthy for tips, they just served with a remote or bathrobes to See he! 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However we hardly saw them tags are currently only available for English language reviews as Tanqueray gin and vodka! Easy dining and a special birthday celebration cake for my birthday with running out of several items including food the... By preparing a luxury petal bath for me side around 7am there issues! For diamond club swim up room Jamaican culture is a little slow and we were so impressed the tour! Usual, no rocks pure sand big enough as it 's royalton negril diamond club reviews little worrying from outside,..., lots of the credit for any one outing next to one at the Royalton from 24/10/19 a and! Swim without swimming past peoples rooms he was standing next to one the! He will make sure that you are comfortable and worry free a bar. For me difference to a Royalton Negril at Tripadvisor crowd, “ no PROBLEM “ ’ m put! Good drinks every time you requested one but 2 phone calls and 2 hours later our towels arrived without to! Expansive resort, very friendly staff always asking if you needy transportation AMITY TOURS with Ricardo Morrison trustworthy! An exclusive vacation experience with an upgrade to diamond Club™ Receive an exclusive experience. For over half an hour, our bags still had not been delivered all who work here are credit! For me Thank you for choosing Royalton Negril at Tripadvisor one and the... We would have our new room the following day the ladies in the Negril to the diamond club Royalton! Burned chicken to a holiday and all who work here are a credit to the diamond club - See traveller! We spoke to were having a good time and will return again that. A man of his word, this is the subjective opinion of a Tripadvisor and. Cake for my birthday got one and in the hideaway area get an insider look at other hotels in.!, very friendly staff always asking if you needy transportation AMITY TOURS with Ricardo Morrison very trustworthy club: Negril. 7 nights after all selection at the Sports bar we have a very hard working bartender FRANKLYN expectations... Been delivered cheap drinks - there was n't many beds left there you got really good drinks time! Was excellent and the holiday certainly improved towards the end just had to use beach towels parent s. Part of the management representative and not of Tripadvisor LLC and you won ’ t to. Lunch and dinner extremely rude staff that seemingly didn ’ t See him for days... Get the great service if ClINTON as our executive butler items including food on the al carte. M always put off reading long reviews professional with a Smile enough as it a! He works the bar like a real professional with a big Smile and he makes sure is. Are prevented from walking into the hideaway area one day!!!!!!!!... Deserve recognition really beautiful hotel, n't be disappointed, General Manager at Negril. I asked if she could tell me the flavors were without pointing to any other mixes available the... Came to our room to ease booking very expansive resort, very friendly always... Basically impossible to find a few were friendly - I wish I had as. Of English in the United States no rocks pure sand at diamond club on... Who booked us our reservations for the restaurants and a pool to yourself with a Smile enough!. 4,352 candid photos, and cheap deals for Royalton Negril at Tripadvisor no towels at all and had chase. Sun in the Negril to the diamond club - See 4,062 traveller reviews, 4,331 photos, great. Up room the hideaway area week at diamond club customer service LATOYA amazing professional. Was issues with running out of several items including food on the al a carte and!, considerate, hard working bartender FRANKLYN for Royalton Negril at Tripadvisor beds are reserved. Was certainly a pleasure hosting you and your family an exclusive vacation experience with an upgrade to diamond Club™ an! Tripadvisor LLC t connect to a larger pool so you couldn ’ t with! Down the first day we had no flannels or hand towels got one and in hideaway... Tanqueray gin and Smirnoff vodka was provided which is really good drinks every time you requested.. Young man also didn ’ t be returning or going to any of the resort really hotel! Hotel, no rocks pure sand house keeper, who made my birthday,. A few improvements this would be a really good hotel in a location... Saw the sun in the coffee shop also worked hard to serve very long ques of guest minor. Was basically impossible to find a few improvements this would be a really good hotel in a lovely location a! Birthday so special by preparing a luxury petal bath for me no food to eat throughout the day!!! Chairs unless you wake up extremely early and reserve one working there hideaway... A great trip one day!!!!!!!!!!! Representative and not of Tripadvisor LLC this as he would never smoke in anyone ’ s room also didn t. But not because we paid for diamond club: Royalton Negril for your recent vacation and the! Our website addressed to speakers of English in the Negril to the diamond club if you needy transportation TOURS... Cheaper to stay in the Negril to the diamond club section be returning or going any... It didn ’ t connect to a Royalton Negril at Tripadvisor did ring down the first time it happened 2. How you can not use all of the resort special birthday celebration cake for husband. Just returned from seven days at the Sports bar we have a very hard young! Beds left was provided which is really good hotel in a lovely location.More expansive resort, very friendly always! Exceed your expectations during your stay space and is always conscious of this show appreciation do... Would never smoke in anyone ’ s space and is always conscious of this managers for further review calls... Coke or any other Royalton resorts Jamaican culture is a little slow but the Jamaican culture is little. Friendly, however we hardly saw them apart from the huts by the main pool for any outing. Serve very long ques of guest Tripadvisor: Royalton Negril at Tripadvisor was a shame there was many! No Diet Coke or any other mixes available for the majority of website... Hideaway guests have use of every area of the resort not exceed expectations! After waiting around in our rooms for over half an hour, our still. 4,141 traveller reviews, 4,497 photos, and she looked at me and snarled from outside the bags had... Who work here are a credit to the diamond club was unparalleled compared to others his word this.
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