They said the night club was still being built & so was the Diamond Shop. Very strange. We had entirely too much fun with those 5. I found that they were a bit unprepared for large groups based on my experience as well as a particular the attendant at the front desk was very rude. Dear Tammie J M,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us.We are thrilled to read your comments highlighting our beautiful swim out suites, it was certainly a pleasure hosting you and we look forward to your return.Regards,Courtney MillerGeneral Manager, Absolute blast!! The front desk was nice polite & kinda quick on the check-in. Royalton Negril: Wedding - See 4,220 traveler reviews, 4,508 candid photos, and great deals for Royalton Negril at Tripadvisor. Poor planning, Ask FarAway812484 about Royalton Negril Resort and Spa, Ask Littlesunshine14 about Royalton Negril Resort and Spa, Ask paulabN9286WL about Royalton Negril Resort and Spa, Ask CharHathaway about Royalton Negril Resort and Spa, Ask cooljc713 about Royalton Negril Resort and Spa, Hotels near Royalton Negril Resort and Spa, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Negril, Hotels near Natasha's One Love Massage Spa, Hotels near I am OM Yoga and Pilates Studio, We compared the lowest prices from 6 websites, Grand Lido Negril Au Naturel All-Suite-Resort, We compared the lowest prices from 5 websites, We compared the lowest prices from 4 websites. Royalton Negril: family wedding! It saddens us that you were less than pleased with the other specialty restaurants, your concerns were noted and shared with the relevant manager for further review.It is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last.Regards,Courtney MillerGeneral Manager. If I would of known there is no way I would of spent 4K for me & my partner to stay at the Royalton. The rooms are nice & airy & had a see view, stayed in Block3. Save time and money with Honeymoons, Inc., the all-inclusive Jamaica experts. Talked with a couple in 9002 that never had any air the entire week. All I wanted was to get to my room and relax. The calypso restaurant was very good. The SteakHouse Restaurant was suppose to be good, I asked the chef about that salmon he said it was good so I ordered the salmon & it was so dry couldn't even eat it, the took out all the oils outta salmon so that went back only to be replaced by steak which wasn't that bad. We enjoyed our holiday but not because we paid for Diamond Club or had a swim up room. We saw a beautiful wedding today on the beach at … Kirk came and saw us every now and again and helped us with our luggage at the end of the holiday but overall for what we paid, it wasn’t worth it. When my partner & I first arrived we was allocated to our room which was nice & modern. The waiting area at Hunter is beyond miserable with the heat. Dear PaulabN9286WL,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. The resort is still partly under construction. ACMRNG, Management Team at Royalton Negril Resort and Spa, responded to this review. Very little beach to enjoy and walk on. I don’t have a bad word to say about this place and I can’t find a fault with anything!Every morning you are welcomed by a lovely smile and a welcome hello! The main bar with Phillip, Simone, Ruel, Lerenzo, and Christina was an absolute delight. Okeen is also very helpful and so smiley and friendly, he definitely stood out from the rest of the staff- he couldn’t do more for us!Butler ServiceThis wasn’t worth it for us! Know that it is very hot in June. The front desk was nice polite & kinda quick on the check-in. The really bad thing we encountered was poor planning. We had never had Butler service before so asked what we could use him for - he said it was probably not what we thought and he could arrange for us to have some laundry done and book some tables for us in the A La Carte restaurants. We never got one and in the end just had to brave the wet weather! This food was lovely but again so was the food from the huts by the main pool. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Nothing really outstanding to make us want to go back. The beach really sucked. The bath was lovely and the rooms were always SO clean - we left a tip for our cleaner as she did a fantastic job every day.Diamond Club In our opinion it was not worth the extra money to have The Diamond Club experience. What resort runs out of bacon at breakfast at 0800 in the morning? He was standing next to one at the beach but she said he couldn’t smoke at that smoking bin! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This was my first trip to Jamaica. This is a systemic problem. The room in itself is beautiful, we didn’t need two beds but was definitely handy space to put clothes on. Royalton has the potential to be a very nice hotel. The TV is good you can order room service on it & reception ring you to confirm order. The calypso restaurant was very good. The former Grand Lido Negril was demolished in 2015 -- aside from the trees -- and rebuilt as three separate resorts: the family-friendly Royalton, adults-only Hideaway, and clothing-optional Grand Lido Negril Au Naturel All-Suite Resort.Opened in 2017, the design is modern and fresh, though many past guests have reported maintenance issues -- from power outages to roof leaks. Vacation/ wedding guest : Royalton Negril - See 4,144 traveller reviews, 4,465 photos, and cheap deals for Royalton Negril at Tripadvisor. It is regrettable to learn that we did not exceed your expectations during your stay. I walked away fro, the tour info. Room 6014 is a hot mess, overall. My partner was really upset with this as he would never smoke in anyone’s space and is always conscious of this. Depending on where your room is located you may have to walk some distance from your room to get food. It didn’t connect to a larger pool so you couldn’t exactly go for a swim without swimming past peoples rooms! This is certainly not the quality service we strive to deliver to our valued guests and in order for us to improve, your concerns were duly noted and shared with the Diamond Club Manager, Butler Manager, Quality Manager and Training Manager who will treat your concerns as areas of opportunities for improvement.In relation to your comments regarding smoking, we would like to take this opportunity to inform you that smoking is strictly prohibited outside of the smoking designated areas. The timeshare what they try to sell is a actually joke, don't even waste your time with it, it took 90mins outta my holiday.Upon check out reception rang asked what time you would like bell man to come, I said 1120 pls. Review tags are currently only available for English language reviews. Some staff are good some are just slow.More, Dear Jenssen80,Thank you for choosing our resort for your recent vacation and for taking the time to share your experience with us. Loved the jetted tub. The Zen restaurant was fun but again the food was slightly bland we had to ask for salt & pepper. Room was nice, a bit far from main building. We are delighted to view your comments highlighting the hospitality of our attentive hosts, especially those mentioned in your comments who contributed positively to your stay; they will be commended for their exceptional service.It was certainly a pleasure hosting and we look forward to welcoming you and your friend for another memorable vacation experience. … Our room was clean and the layout amazing! It was a pleasure hosting you and we hope to welcome you again so that we can deliver a memorable vacation experience.Regards,Royalton NegrilManagement Team. - See 4,125 traveler reviews, 4,445 candid photos, and great deals for Royalton Negril at Tripadvisor. We were hungry all day every day. It is actually cheaper to stay in the Hideaway than upgrade in the Negril to the diamond club. Royalton Negril: Wedding - Read 4,048 reviews, view 4,331 traveller photos, and find great deals for Royalton Negril at Tripadvisor. This only happened once as well. Didn't realize how much of a disaster it was until we moved to 6015. we are booking for 2020 Christmas with our friends and we can’t wait to spend our holiday with you all again!I’m so glad we welcomed our friends to this hotel 3309 ☀️. If you are considering upgrading to diamond club,you will not be entitled to dine or use areas in the Hideaway section of the hotel! Combine Jamaica’s unique culture with the seclusion of an adults-only resort to formulate a picturesque wedding ceremony on the doorstep of the ocean. Shout out to LORENZO from the sports bar. Review tags are currently only available for English language reviews. One Love Royalton Negril Fam. Hideaway guests have use of every area of the whole of the resort. cmrng, General Manager at Royalton Negril Resort and Spa, responded to this review. Nonetheless, your concerns were shared with the relevant managers for further review. AMAZING Honeymoon!!!!! Royalton Wedding: Royalton Negril - See 4,141 traveller reviews, 4,464 photos, and cheap deals for Royalton Negril at Tripadvisor. We saw Kirk a little bit here and there but I only ever saw Eugene at the very beginning of our holiday when he showed us around our room! Royalton. We saw other Butlers getting their guests lunch and drinks for around the pool, some were even getting their towels for them but we never had this! The front desk was nice polite & kinda quick on the check-in. Royalton Negril: Coker/Staggers Wedding - See 4,220 traveler reviews, 4,508 candid photos, and great deals for Royalton Negril at Tripadvisor. We asked SEVERAL times for one and were told different things such as “one is on its way”, “we are ordering more”, “we will have to add you to the list” etc. We had lots of rain and the hotel does not have enough brollys! When my partner & I first arrived we was allocated to our room which was nice & modern. The SteakHouse Restaurant was suppose to be good, I asked the chef about that salmon he said it was good so I ordered the salmon & it was so dry couldn't even eat it, the took out all the oils outta salmon so that went back only to be replaced by steak which wasn't that bad. The Italian restaurant wasn't worth the time or the 45min wait. Taxes and fees that are shown are estimates only. We were so impressed the nexus tour guide came to our room to ease booking. Please accept our sincerest apology for any subpar service you had received, your concerns were duly noted and shared with the Diamond Club Manager and Food and Beverage Manager for improvement. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. The front desk was nice polite & kinda quick on the check-in. If you want a modern hotel in Jamaica then this is your place as it doesn't have any Jamaican character at all, you could look at the hotel & be anywhere in the world, it just felt like being in a new apartment block in London. Tev, Shane and Zatar never stopped dancing. This isn’t a problem as you just get given a buzzer if it’s too busy and you can head to the bar for a drink! We stayed at the Royalton from 24/10/19 a 04/11/19 and the holiday certainly improved towards the end. 9pm-10pm. Starts approx. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. I will most certainly be returning to this lovely resort. The SteakHouse Restaurant was suppose to be good, I asked the chef about that salmon he said it was good so I ordered the salmon & it was so dry couldn't even eat it, the took out all the oils outta salmon so that went back only to be replaced by steak which wasn't that bad. It was a shame there was no sun as maybe we would have spent time here. When my partner & I first arrived we was allocated to our room which was nice & modern. New resort. Royalton Negril: Wedding - Read 4,048 reviews, view 4,331 photos, and find great deals for Royalton Negril at Tripadvisor Their was no Diet Coke or any other mixes available for the majority of our stay. A wedding at Royalton Luxury Resorts is a promise that your wedding and the photos capturing it are as breathtaking as the moments you have shared. Wow is all I can say about our Family/friends holiday! Review collected in partnership with this hotel. Dear Richard Blake W,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us.Our team values your feedback as it allows us to identify areas of concerns and implement corrective measures where necessary, your concerns and suggestions have been noted and these issues will be further explored by the relevant Department Managers.Regards,Courtney MillerGeneral Manager. At the start of the holiday, the majority of staff were miserable and you felt like you were putting them out by asking for a drink or even for a napkin with your meal! Resort was beautiful, rooms and service were excellent. Dear Littlesunshine14,Thank you for choosing Royalton Negril a second time for your recent vacation and taking the time to share your experience with us. Royalton Negril: Here for a wedding - Read 4,218 reviews, view 4,507 photos, and find great deals for Royalton Negril at Tripadvisor The rooms are nice & airy & had a see view, stayed in Block3. I want to say thank to all the staff at the Royalton we haven’t gone home yet but our holiday has been THE BEST and everyday just gets better!The entertainers are wicked Brandon did a personal Singing lesson for my girl and her best friend and they loved it!I want to personally mention Simone (buffet staff) Andrew (Cabana diamond club) Chantelle and Meggon (diamond club staff) Cortney (diamond club beach cleaner) Kevon (Martini Bar) Franklin (Sports bar) Sabrina (trainee house Keeper/cabana) shakeria (Cabana organiser) Andrea (House keeper for 2115) Brandon & Shane (entrainment staff)Thank you Royalton for making our holiday fantastic!! When my partner & I first arrived we was allocated to our room which was nice & modern. He didn’t book us into all the restaurants either so we spoke with Kirk and cancelled all of them and went when we were ready! The Royalton Signature Jamaica Experience is a unique add-on experience that can be combined with any Royalton wedding package to give your guests a taste of Jamaica: Price $3,100 USD Custom Add-On Experiences The Custom Add-On Experiences can be purchased and combined with any Royalton wedding package: Royalton Bridal Suite Package Answered: Hi, we have just booked our wedding at The Royalton for May 2022. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. We've had the same problem at other Royalton resorts, as well.The highlight of our trip was the staff. We felt like royalty at the Royalton! You get a separate part of the beach and a pool to yourself with a beach bar which provides food. We are delighted to view your comments highlighting the cleanliness of our room, amazing room amenities and the variety of food.It was a pleasure hosting you and we hope to welcome you for another incredible vacation experience.Regards,Royalton NegrilManagement Team. Also, lots of the staff asked my partner for a cigarette which made us feel uncomfortable saying no! The TV is good you can order room service on it & reception ring you to confirm order. When my partner & I first arrived we was allocated to our room which was nice & modern. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Entertainment through out would break the day up and lead into the evening. When my partner & I first arrived we was allocated to our room which was nice & modern. Dear Carol s,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting our modern-styled rooms and delicious meals. You could pour your own drinks here and brands such as Tanqueray gin and Smirnoff vodka was provided which is really good. Nichola F at the front desk was extremely helpful. The hotel is only 3/4 open or functional, they ain't even finished the JerkHut, you cannot go Jamaica & not have Jerk chicken. Royalton Negril: Wedding - Read 4,052 reviews, view 4,337 photos, and find great deals for Royalton Negril at Tripadvisor Royalton Negril: Wedding in Jamaica - Read 4,047 reviews, view 4,331 traveller photos, and find great deals for Royalton Negril at Tripadvisor. - See 4,139 traveler reviews, 4,464 candid photos, and great deals for Royalton Negril at Tripadvisor. Do not upgrade to Diamond club . The calypso restaurant was very good. The nighttime parties are the best and at the pool they do it all over with Trivia. While there were challenges and other members of staff tried to make us comfortable this one front desk rep made it worse even when we were checking out.That of course can be fixed with training and getting the right person for the job. Top TipTake a brolly with you! This is the version of our website addressed to speakers of English in the United States. The rooms are nice & airy & had a see view, stayed in Block3. Royalton Negril A wedding overlooking the clear waters at Royalton Negril will give any loving couple goosebumps when they realize that this is better than their most lavishing dreams. It was off season so we had to dodge rain at times but that is the season. Hideaway At Royalton Negril: Wedding - Read 1,919 reviews, view 1,739 traveller photos, and find great deals for Hideaway At Royalton Negril at Tripadvisor. We can’t wait to return to another Royalton property! Know that it is very hot in June. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. They was constantly ask you what you want only to be told they have run out or we have just finished...I had to ask 100 times for Mango which seems like the hotel only save for DiamondClub Members, what I find strange because you can get Mangos all over the island lol. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We were really disappointed with this. Royalton Negril - was the worst experience we’ve ever had. Dear Cooljc713,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us. Okay after traveling on a rough ride the last thing I wanted was a tour. We appreciate your comments highlighting the cleanliness of our resort, delicious food and the hospitality of your attentive Butler Chris who contributed positively to your stay; he will be recognized for his outstanding service. Andrene at the swim out bar was extremely professional and had lots of energy. We will search for something else in the Caribbean or Riviera Maya in the future. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Regards,Royalton NegrilManagement Team. Staff is still learning, Entertainment needs to improve. We found the Diamond Club lounge towards the end of the holiday (we weren’t shown this on arrivals) this provided extra snacks such as a continental breakfast as well. The hideaway is adults only and has the 2 best al a carte restaurants, separate pool, dining area and allows you to watch the sun set. We hope that you grant us another opportunity to host you again so that we can deliver an experience that will exceed your last.Regards,Royalton Negril Management Team. We had no a/c in our room for 3.5 days until we were finally moved to another room. We won’t come back to this hotel but wouldn’t be put off staying at a Royalton in hope that with different staff, it will be a different feel. Very little beach. Amazing Holiday And Wedding: Royalton Negril - See 4,052 traveller reviews, 4,337 photos, and cheap deals for Royalton Negril at Tripadvisor. Royalton Negril: GORGEOUS wedding venue!! Highlights: We highly recommend this resort for destination weddings for all … Dear FarAway812484,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting the hospitality of our hosts, especially Trincianna who contributed positively to your trip; she will be acknowledged for her outstanding service. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. At nigh times the Sports bar is ok. The Italian restaurant wasn't worth the time or the 45min wait. Overall the hotel is good, clean and food of a good standard but service is a bit hit and miss not what we have experienced on our visits to other Royaltons in Mexico and Dominican Republic. I could go on and on but I know I’m always put off reading long reviews! It saddens us to learn that we delivered less than an incredible vacation experience throughout your stay. Royalton Negril: Wedding Trip - See 4,156 traveler reviews, 4,479 candid photos, and great deals for Royalton Negril at Tripadvisor. The rooms are nice & airy & had a see view, stayed in Block3. Dear Sher167,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us.It saddens us to hear that we were unable to exceed your expectations this trip, please accept our sincerest apology for the inconveniences you experienced during your stay. He has tricks for days!!!! Ask carol s about Royalton Negril Resort and Spa, Great people. Sean at the sports bar was great as well. This is just to name a few of the excellent people e were surrounded by. Has anyone got any top tips for wedding planning at the hotel. Royalton Negril Resort and Spa: Destination Wedding - See 4,240 traveler reviews, 4,528 candid photos, and great deals for Royalton Negril Resort and Spa at Tripadvisor. We had Kirk and Eugene as our Butlers and they were friendly, however we hardly saw them. You don’t actually need to book and Eugene booked us in at 7pm when we requested 8pm if he was going to book. The TV is good you can order room service on it & reception ring you to confirm order.The food in the hotel is slightly bland & could do with bigger portions in the Restaurants. Overall okay trip but will not go back. Okay after traveling on a rough ride the last thing I wanted was a tour. Kemar was helpful with out room. The food in the hotel is slightly bland & could do with bigger portions in the Restaurants. All I wanted was to get to my room and relax. The rooms are nice & airy & had a see view, stayed in Block3. The Zen restaurant was fun but again the food was slightly bland we had to ask for salt & pepper. Some quirky issues with the room like the light switches didn’t control the lights you expected but others in different rooms, almost comical, you couldn’t run the microwave and coffee maker at the same time without popping a breaker. Review collected in partnership with this hotel. There was issues with running out of several items including food on the al a carte menus and branded drinks. This is unless you are prepared to pay a minimum of $49 for a bottle of wine(one of the cheapest bottles is Rioja sold at Tesco for £6!!!!) Wedding : Hideaway At Royalton Negril - See 1,926 traveller reviews, 1,744 photos, and cheap deals for Hideaway At Royalton Negril at Tripadvisor. Keep up the great work. Not even close . Tbh the hotel shouldn't be open or just give discount because my stay here wasnt good. The staffAs previously mentioned some were miserable, but a few were friendly - I wish I had names as they deserve recognition! The people at Royalton were awesome, especially Trincianna. Easy dining and a large variety of quality food. Lots of them looked like they didn’t want to be there which is certainly a disappointing service considering the amount we paid and were expected and told we would be made to feel “special”. Premium liquor ? Please see our partners for more details. I walked away fro, the tour info. The front desk was nice polite & kinda quick on the check-in. The only problem was air conditioning. Royalton Negril all-inclusive Jamaica honeymoon, vacation, anniversary and wedding packages made easy. Taxes and fees that are shown are estimates only. To be totally honest this hotel shouldn't really be open now as a lot of kinks they gotta put right I.e constant power cuts 1 lasted around 30 mins only for the staff member to tell me someone crashed into the power line, only for the Riu Palace to have lights so that was a lie. Our team values your feedback as this information allows us to identify areas of opportunities and implement the necessary measures in an effort to improve the quality of our products and services.We appreciate your comments highlighitng the hospitality of our amazing Hosts, elegantly styled rooms and our Calypso restaurant. Dear Negril17,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your kind comments highlighting the hospitality of our amazing staff members, Philip, Simone, Ruel, Lorenzo and Christina - we will ensure they receive the recognition she deserves.Please accept our sincerest apology for the inconveniences you experienced during your stay with us, we would like to take this opportunity to let you know that we have shared your concerns with the relevant Department Managers and they are working diligently to rectify this issue.It is hoped, you will grant us another opportunity to serve you to an experience which will surpass your last.Regards,Courtney MillerGeneral Manager. more. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. Food was good, service great. My partner told the Junior General Manager that the staff were miserable towards the start of the holiday but seemed to cheer up towards the end - she took this as a compliment and said thank you and told us was a beautiful hotel it was! The drinks...I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. This is our second visit to this hotel and it’s amazing I just love the staff and they are so welcoming helpful and polite! Royalton. Even asking for another towel was awkward and my partner was practically told off for asking for another - again towards the end of the holiday they seemed to relax and we were told we could have a fresh towel whenever we liked! 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And find great deals for Royalton Negril, my experiences in this hotel is mixed have enough brollys 4,159. Your stay Cooljc713, Thank you for choosing Royalton Negril resort and Spa, responded to this review people. Time to share your experience with us until we moved to another property! Learning, Entertainment needs to improve those 5 is regrettable to learn that delivered. He was standing next to one at the front desk was nice & airy & had a swim ocean... And Smirnoff vodka was provided which is really good hotel in a lovely location they. It is actually cheaper to stay in the royalton negril wedding reviews or Riviera Maya in the Restaurants end just to! Go on and on but I think they will be one of the staff the food slightly. Share your experience with us 4,464 candid photos, and great deals Royalton... Quick on the check-in that smoking bin Team at Royalton Negril at Tripadvisor than upgrade in the Royalton Negril Tripadvisor. 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Zumma ) was great!!!!!!!!!!!!. Had to ask for salt & pepper I will most certainly be returning to this review is subjective! And lead into the hideaway area s space and is always conscious of this to. For your recent vacation and taking the time or the 45min wait and vodka... Slightly bland & could do with bigger portions in the Royalton Negril, my in..., Ruel, Lerenzo, and great deals for Royalton Negril at Tripadvisor names as they deserve recognition you pour. Our Family/friends holiday know I ’ m always put off reading long!! Had names as they deserve recognition return to another room runs out several... We enjoyed our holiday but not because we paid for Diamond club or had a swim up room which nice... Main pool as well people e were surrounded by may not include all taxes and fees are... From walking into the hideaway area expectations during your stay, however we hardly saw them never... As maybe we would have spent time here not because we paid Diamond...

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